How to pay for goods and services using Bonga Points

‘Bonga For Good’ initiative is set to empower customers to donate their Bonga Points to those in need as a show of goodwill during this period.

“We have seen Kenyans lose some or all of their income as a result of this pandemic, making it difficult to meet their needs. This initiative seeks to empower Kenyans to use the points earned from using Safaricom products over the years to pay for their essentials or to donate them to the most vulnerable in the society, we are opening this up further for Kenyans to use during this time of need, ” Safaricom CEO Peter Ndegwa said.

Customers will redeem 1 Bonga Point for 30 cents, a 50% increase from the previous 20 cents per point, at over 140,000 Lipa Na M-Pesa merchants countrywide for the next 30 days. 

To redeem or transfer points, customers will dial *126#.

Customers can redeem as little as one shilling via Lipa Na Bonga at key merchants including Naivas Supermarket, Tuskys and Eastmatt.